Using AI to make predictions at Scotiabank and FirstGroup

Scotiabank’s Chief Technology Officer Michael Zerbs and FirstGroup’s senior VP of Engineering Todd Hawkins work in 2 different industries: banking and transport. Both are developing their AI capabilities step-by-step through localized applications.


Todd Hawkins
is SVP of Engineering
at FirstGroup (USA)
Todd has been with FirstGroup America
for 39 years and leads the maintenance
organization consisting of First Student,
First Transit and Greyhound.


Michael Zerbs joined Scotiabank in 2014 as Senior Vice President & Head of Risk Management Information Technology. Previously, Michael held senior positions in IT at companies including IBM and Algorithmics


Excerpt from Business Digest N°287, June 2018

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Point of View

Predictive analytics: the real AI revolution

Interview with Michael Zerbs & Todd Hawkins (Scotiabank & FirstGroup)

Using AI to make predictions at Scotiabank and FirstGroup

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