Saying yes to everything means losing direction. Saying no to everything means losing your team. The key? Striking a balance: stay firm on what’s essential but open to smart adjustments. The idea is not to become a tyrant, nor a pushover.
Once the decision is made, stick to it.
Hold on firmly to your convictions while remaining open to adjustments or suggestions that don’t compromise the core objectives.
Firmness doesn’t mean stubbornness. Be open to feedback, as long as it doesn’t undermine the essentials. This demonstrates your willingness to listen while remaining focused on your goals.
Podcast : A practical guide to constructive disagreement
You feel uneasy when faced with a colleague you totally disagree with. Find out what to do to make sure that the discussion doesn’t turn into a pitched battle. Learn how to engage in open dialogue that respects differences so you can work together in peace.
Assert yourself calmly and confidently
Show that your decision is thoughtful and aimed at addressing a broader issue:
“This decision has been carefully considered and is based on strategic priorities. However, I am open to adjustments if they help achieve the same goal.”.This approach inspires trust and respect without leaving room for indecision.
Video: The courage to say no
Why say no? Because saying no is how you stand your ground. “No is the key word for order, structure, and discipline.” It allows you to convey an idea simply and clearly while setting protective boundaries for others.
Conflicted, How Productive Disagreements Lead to Better Outcomes
By Ian Leslie, HarperCollins, 2021
The Power of a Positive No:
How to Say No and Still Get to Yes
By William Ury, Bantam 2007