“My door is always open”
In July 2020, more than 75 percent of managers had never coached remote teams. They had to improvise. While some managers seek to create a fulfilling work environment, others fall into control and micro-management. How can you ensure that you support your team remotely?
Here are five practices that will help you gradually deploy a healthy culture of remote collaboration:
– Encourage informal conversations, by, for example, interacting on your company’s social network or by sharing your calendar to make it easy to book an appointment – as if all you had to do was stick your head through the office door.
– Trust your team! Contrary to managers’ apprehensions, three-quarters of employees are as productive, if not more so, in telework as in the office.
– Continue training: You don’t want your team to stagnate if they need to master new skills.
– Be vigilant about morale and ask your team regularly how you can help them.
– Team-test technologies that can help you automate tasks or facilitate collaborative work. Turn the necessary use of technology into an opportunity.
by Marcus Buckingham (MIT Sloan Management Review, March 2021).