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Action Tip

How to use digital tools in a hybrid world

Emails, phone calls, social networks, videoconferences. These are the essential tools for hybrid working – provided you know how to use them correctly and at the right time.

Based on

Remote Work Revolution: Succeeding from Anywhere 
by Tsedal Neeley (Harper Business, 2021). 

1. First of all, think … face-to-face!   

The quality of hybrid collaboration is based principally on the quality of face-to-face interactions (even if they’re rare). 

  • Remember that your team meetings should only be held online if in-person meetings are not possible.  
  • Don’t overestimate the power of videoconferences. They give the illusion of closeness and immediacy, but actually generate psychological and emotional distance between participants since a large part of the nonverbal communication found in in-person contact is lost. 
  • Schedule frequent in-person meetings so you can recreate a spontaneous, intuitive bond in your team. Always opt for face-to-face contact for your key meetings: quarterly reviews, rolling out important projects, etc. 
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Marianne Gerard
Published by Marianne Gerard
Marianne graduated from HEC in 1998 and is now a freelance journalist specializing in management and higher education. What really fires her up is the human dimension and she is c taking a psychology course at Rennes 2 University.