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Action Tip

How to use digital tools in a hybrid world

Emails, phone calls, social networks, videoconferences. These are the essential tools for hybrid working – provided you know how to use them correctly and at the right time.

Based on

Remote Work Revolution: Succeeding from Anywhere 
by Tsedal Neeley (Harper Business, 2021). 

1. First of all, think … face-to-face!   

The quality of hybrid collaboration is based principally on the quality of face-to-face interactions (even if they’re rare). 

  • Remember that your team meetings should only be held online if in-person meetings are not possible.  
  • Don’t overestimate the power of videoconferences. They give the illusion of closeness and immediacy, but actually generate psychological and emotional distance between participants since a large part of the nonverbal communication found in in-person contact is lost. 
  • Schedule frequent in-person meetings so you can recreate a spontaneous, intuitive bond in your team. Always opt for face-to-face contact for your key meetings: quarterly reviews, rolling out important projects, etc. 
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Marianne Gerard
Published by Marianne Gerard
A graduate of HEC and the Master's program in Psychology at Université Paris Cité, Marianne combines her expertise in management and human sciences to produce written content in the fields of higher education, publishing, and corporate communication. She also works as a psychologist.