A nuisance effect?
The issue of shared trust among team members is not often raised. Yet it is critical for high-performing teams, in which everyone should be able to count on their colleagues.
Improving trust between your team members may seem out of reach. Yet you can help make things smoother:
- Set up regular collective feedback processes.
- Organize and facilitate mutual support moments, inspired from co-development methods. In the long run, you may delegate the running of these workshops.
- Regularly explain the way the team works and recall the rules. These must ensure communications are transparent.
- Seize every opportunity, whether formal or informal, to get everyone to know each other better.
Do your team members display low levels of mutual trust, despite your actions? The team’s performance won’t be stellar, but it can basically function, as long as each member knows what to expect from the others. What harms a team’s performance, more than lack of trust, is unpredictable behavior.
To go further
“Équipes performantes : les effets positifs de la confiance partagée”
by Tessa Melkonian, Marion Fortin and Yannick Griep (The Conversation, 11 March 2024).
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