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Action Tip

Adapt your style to suit every type of profile

Make teamwork easier by building bridges with your contacts, something that’s particularly important when managing hybrid teams face-to-face or remotely. A few adjustments to the way you communicate are all that’s needed to eliminate bottlenecks and make your conversations run more smoothly!

See the summary: “What kind of communicator are you?” or take a look at the test at https://conscious-company.com/the-elevated-communicator to identify your own – and your interlocutor’s – communication style. 

Based on
Adaptez votre style à tous les profils

The Elevated Communicator  by Maryanne O’Brien
(Tiller Press, 2021). 

1/ You’re expressive > Work on your listening skills     

As someone who is expressive, you’re energetic, enthusiastic, and charismatic but can come across as being overwhelming during discussions. 

With someone who is reserved: 

  • Keep things on a strictly professional level, avoid tackling anything personal, and don’t overdo the humor; 
  • Provide detailed information about the topic in question; 
  • Talk a little less, and slow down your delivery; 
  • Ask the other person’s opinion and value their input.

With someone who is direct: 

  • Be punctual, and be sure to stick to the set agenda; 
  • Prepare your meetings carefully, avoiding improvisation;
  • Put a limit on digressions and asides, and stay focused on the progress of the work; 
  • Share perspectives based on facts and logic; 
  • Ask the other person for specific suggestions.

With someone who is harmonious:  

  • Be calm and respectful, and avoid raising your voice; 
  • Give them room to express themselves, and include them in the conversation;
  • Take the time to listen empathetically, and don’t interrupt; 
  • Give them time to reflect, and share the decision-making process. 

With another expressive person: 

  • Avoid power and prestige struggles; 
  • Take turns to speak, and listen to each other carefully;   
  • Respect deadlines: don’t get carried away by your mutual enthusiasm. 
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Marianne Gerard
Published by Marianne Gerard
Marianne graduated from HEC in 1998 and is now a freelance journalist specializing in management and higher education. What really fires her up is the human dimension and she is c taking a psychology course at Rennes 2 University.